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Resetting A Password
Resetting A Password

How to reset a lost or forgotten password

Updated over a week ago

Looking to reset your password? Follow the below steps:

  1. Go to the login page

  2. Enter your email

  3. If you have an existing account with The Careers Department, you will be asked to enter your password. On this page, simply click 'Forgot password?'

  4. Enter your email and click 'SEND'

  5. Check your email for your password reset link

If your password reset email doesn't arrive, please check your junk/spam folder - and also double check the email you are entering does not have any typos and matches the one you created an account with.


Are you a teacher trying to reset a student's password?

  1. Go to 'Teacher View'

  2. Click 'Users' on the left hand side menu

  3. Select 'Students'

  4. Select the 'edit icon' next to the student whose password you would like to update

  5. Type the new password in the password field

  6. Click update

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