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How to archive students

Moving a student accounts between being active / inactive

Updated over a week ago

Reasons why you make look to change a student's account from active to inactive:

  • This student has not accessed their account within your current subscription period and you would like to free up accounts for new students.

  • You were only using The Careers Department with them for a certain reason, and they do not require continued access.

  • This student has moved to a new school.

Reasons why you may look to change a student from inactive to active.

  • This student has tried to log in and are being told their account is inactive, even though their school has an active subscription.

  • You have decided to re-open their access, after previously archiving them.

  • A new student at your school has moved over from another school, and has just had their old account transferred to you, and it is inactive.


How to change a students

  1. Go to Teacher View

  2. Navigate to 'Users' on the left-hand side menu

  3. Click 'Students'

  4. Select which user/s you would like to update

  5. Click 'Bulk Action'

  6. Select 'Make Active/Inactive'

  7. Click what state you would like to move the selected students to

  8. Click 'Confirm'

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